JobNimbus is a great CRM. It's not an AI platform. Riptide adds 8 AI systems that read from and write back to JobNimbus — lead response, estimates, reviews, follow-ups, social posting, voice receptionist — using the data already in your account.
JobNimbus is the source of truth for your customers, jobs, quotes, and pipeline. But it can't reply to a lead at 9 PM, or post to your Instagram, or call past customers when hail hits Katy. That's the gap Riptide fills.
| Capability | JobNimbus alone | JobNimbus + Riptide |
|---|---|---|
| Store customer + job records | ✓ Native | ✓ Native (unchanged) |
| Send templated emails / texts | ~ Static templates | ✓ Personalized AI-generated |
| 60-second response to inbound leads | ✗ Manual / template | ✓ AI replies + qualifies + books |
| Generate estimates from satellite | ✗ No | ✓ Sat + drone → 5-min estimate |
| Auto-post to Facebook / Instagram | ✗ No | ✓ Photo upload → 3 platforms |
| SMS review request after job complete | ~ Generic template | ✓ Personalized + Google link + draft |
| Multi-touch quote follow-up sequence | ~ Hard to set up | ✓ 7-touch over 18 days, customized |
| Storm-day customer activation | ✗ No | ✓ Hail radar → call list in 60 min |
| 24/7 voice receptionist | ✗ No | ✓ Voice AI · books + escalates |
| Blog / website SEO automation | ✗ No | ✓ Schema + meta + social tags auto-gen |
JobNimbus stays your source of truth. Riptide reads from it, acts on it, and writes the results back.
Each system uses JobNimbus webhooks + API to react to events in real time, then logs results back so your CRM stays the single source of truth.
When a lead form posts to JobNimbus, AI fires a personalized SMS within 60 seconds, qualifies the homeowner, and books an inspection on your JobNimbus calendar.
When a job moves to "Complete" status, AI sends a personalized SMS to the homeowner mentioning their name, neighborhood, work done. Reply YES → AI sends Google review link + draft.
When a quote moves to "Sent" status, AI runs a 7-touch SMS + email sequence over 18 days. Each message references the specific job. Sequence auto-pauses when the homeowner responds or signs.
Hail or hurricane radar trips your service area → Riptide queries JobNimbus for past customers in affected zip codes → builds prioritized call list, sends mass SMS, books inspections.
When a job photo is uploaded to JobNimbus, AI analyzes it, drafts a branded post for Facebook + Instagram + Google Business, and queues at peak engagement time. Post URLs sync back as job notes.
When a call comes into your business number after-hours, voice AI picks up, qualifies the caller, books the inspection (or escalates the emergency to your cell), then creates the contact + deal in JobNimbus.
No data migration. No retraining your team. JobNimbus stays exactly as it is. Riptide just adds intelligence around it.
From your JobNimbus settings → API keys → Create. Read + write scopes for contacts, jobs, estimates, files. We'll walk you through it on the kickoff call.
Standard OAuth flows. Takes about 5 min total. We never store your credentials — Meta + Google issue access tokens that we use server-side.
For SMS lead responses + voice receptionist. We support all major business phone systems with no number-port required.
You review the first 25 AI-generated messages, edit voice/tone for your shop. Riptide learns your phrasing. Future messages use your voice automatically.
Shadow mode: AI drafts every message, you approve before send. We turn off shadow mode once you're confident.
All systems running autonomously. Daily summary email shows you everything AI handled. Standby support for the first 60 days post-launch.
30-min audit on a screenshare. We'll review your JobNimbus account live, show you exactly which 2-3 systems would move the needle hardest, and you walk away with a plan.